Privacy policy

Introduction

Welcome to Pole Mission, a dance studio that values your privacy and is committed to protecting your personal information. This policy outlines our practices regarding data collection, use, and protection. We are registered in England and Wales under company number 14692958.

Data Collection and Use

We collect information about you through various means, including:

Direct interactions when you inquire about our services or purchase our products.
Third-party sources, provided you have given your consent.
Automated technologies or interactions as you navigate through our website.

Types of Data Collected

Depending on your interactions with us, we may collect:

Contact details (name, address, email, telephone number).
Financial and transaction data (payment details, purchase history).
Technical data (IP address, browser type, operating system).
Profile and usage data (preferences, feedback, survey responses).

Purpose of Data Processing

We use your data to:

Deliver services and products you request.
Manage our relationship with you, including notifying you of changes to our services or privacy policy.
Provide customer support and ensure the security of our services.
Send you promotional communications, subject to your preferences.
Analyze and improve our services and communications.

Cookies and Tracking Technologies

We use cookies to enhance site navigation, analyze site usage, and assist in our marketing efforts. You can find more details in our separate Cookie Policy.

Data Security

We implement robust security measures to protect your data, including encryption and access controls. We continually review our security policies and update them as necessary.

Children’s Privacy

We do not knowingly collect data from children under the age of 18 without parental consent. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records.

Data Sharing

We may share your data with:

Service providers who perform services on our behalf.
Regulatory authorities, law enforcement bodies, or courts where required by law.
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

International Transfers

Your data may be transferred to, and processed in, countries outside of the European Economic Area (EEA). We ensure all data transfers comply with applicable legal requirements.

Your Rights

You have the right to:

Request access to and correction or deletion of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent at any time where we are relying on consent to process your personal data.

Changes to Our Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through direct communication.

If you have any questions or complaints about our privacy practices, please contact us at: Email: admin@polemission.com Phone: +44 (0)7470292641

Effective Date

This policy was last updated on Monday 22nd April 2024.